Returns & Exchanges
At Author & Co., we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
- 3.Ship Your Items
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.