Frequently Asked Questions

Everything you need to know about shopping with Author & Co.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Currently, Author & Co. ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Author & Co. products come with a 12-month manufacturer's warranty against defects in materials and workmanship under normal use.